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Alphacomm.net offers high speed, always-on Internet access to customers in many of Upper Peninsula Telephone Company's exchanges.

Our high speed Internet is provided by use of a digital subscriber line (DSL) connection. DSL uses the same wiring as your phone, but does not tie up the phone line like a traditional dial-up Internet connection.

DSL Service Packages

Package Description   Rate   Service Information
The following rates are for DSL service purchased with telephone service.

  • Standard Service - Monthly
  •        
    Residence Only

    $ 35.95   Up to 512K Download and up to 128K Upload
  • Standard Service - Annual Contract
  •        
    Residence Only

    $ 30.95   Up to 512K Download and up to 128K Upload
  • Standard Service - Two-Year Contract
  •        
    Residence Only

    $ 24.95   Up to 512K Download and up to 128K Upload
  • 24 Month Plan - Seasonal Customers Only
  •        
    Standard Service
    $ 26.95   Up to 512K Download and up to 128K Upload
    Enhanced Service
    $ 34.95   Up to 1MB Download and up to 256K Upload
    Click here for plan details

           
  • Enhanced Service - Monthly
  •        
    Residence $ 41.95   Up to 1MB Download and up to 256K Upload
    Business

    $ 46.95   Up to 1MB Download and up to 256K Upload
  • Enhanced Service - Annual Contract
  •        
    Residence $ 36.95   Up to 1MB Download and up to 256K Upload
    Business

    $ 41.95   Up to 1MB Download and up to 256K Upload
  • Enhanced Service - Two-Year Contract
  •        
    Residence $ 32.95   Up to 1MB Download and up to 256K Upload
             
  • Turbo Service - Monthly*
  •        
    Residence $ 49.95   Up to 2MB Download and up to 512K Upload
    Business

    $ 54.95   Up to 2MB Download and up to 512K Upload
  • Turbo Service - Annual Contract*
  •        
    Residence $ 44.95   Up to 2MB Download and up to 512K Upload
    Business

    $ 49.95   Up to 2MB Download and up to 512K Upload
  • Basic Email without DSL Service
  • $ 5.00   Per Month
  • Additional Email Accounts
  • $ 1.00   Per Month
  • Static IP Address
  • $ 10.00   Per Month
  • Domain Name Web Page Hosting
  • $ 10.00   Per Month
  • Web Page Hosting / Design
  •       Call Us for information
  • Postini Spam Filtering Service
  •       FREE
  • Propel Accelerator (includes FREE Pop-Up Blocker)
  • $ 1.95   Per Month

    RECONNECTION FEES AFTER TEMPORARY OR COMPLETE DISCONNECTION OF SERVICE
  • Reconnect from voluntary hold status, 60 days or less
       (After 60 days, the reconnect fee of $99.00 will apply.)
  • $15.00**
  • Reconnect all accounts disconnected over 60 days
  • $99.00***

    RECONNECTION FEES AFTER NON-PAYMENT OF SERVICE
  • Reconnect from non-pay status within 60 days of disconnect
  • $20.00
  • Non Sufficient Funds (NSF) Charge (if applicable)
  • $25.00
  • Past due balance and reconnection fees must be paid in full prior to
       reconnection

  • 24 MONTH PLAN ONLY - TEMPORARY SUSPENSION
  • Monthly rate
  • $9.00
  • Reconnection fee
  • None
  • Maximum months of Temporary Suspension
  • Six months per 12-month period

    VACATION SERVICE FOR CUSTOMERS WHO PAY MONTHLY
  • Monthly rate
  • $12.00
  • Reconnection fee
  • None
  • Maximum months of Vacation Service
  • Six months

    *Turbo service is not available in all areas.
    **For accounts in good-standing; reconnection fee will be added to monthly billing.
    ***For the Donken exchange, this rate takes effect September 1, 2008.


    DSL Installation and Equipment Pricing


    DSL INSTALLATION COST
      RATE   SERVICE INFORMATION
  • Customer Self-Installation Kits (Includes installation guide, DSL modem, and three filters.)
  • Monthly
    Annual Contract
    Two-year Contract
    24 Month Plan
    $
    $
    $
    $
    75.00
    75.00
    60.00
    60.00
      Plus shipping, handling, and applicable taxes
    Plus shipping, handling, and applicable taxes
    Plus shipping, handling, and applicable taxes
    Plus shipping, handling, and applicable taxes
  • Shipping and Handling
  • 12.50    Plus tax
  • On-Site Installation


  •  
    One Computer $
    79.00
     
    Two Computers $ 100.00   A router is required. May also require USB-220 wireless adaptor.
    Three or More Computers $
    $
    105.00
     30.00
      For the first hour
    For each additional 1/2 hour
    A router is required. May also require USB-
    220 wireless adaptor and other parts.
  • Wireless Router
  • $  64.95   Plus tax
     

    DATA-ONLY DSL SERVICE (DSL Service Without Purchasing Telephone Service)


  • AEL purchases DSL service from Upper Peninsula Telephone Company on a voice and data wholesale basis in accordance with the National Exchange Carriers Association, Inc. Interstate Tariff F.C.C. No. 5. Under this tariff, data-only Internet service is priced under a different methodology. Therefore, if a subscriber wishes to have DSL service without telephone service, AEL will bill under the appropriate methodology in accordance with the FCC.

    RESTOCKING FEE


  • The company will charge a 25% restocking fee on any item ordered for a customer who decides to return the item unused. If the company cannot receive credit for the item, the customer is responsible for the full charge and will be subject to disconnection if the bill is not paid.





    High speed DSL Internet access is available in the exchanges listed below. If you are located in one of these exchanges and are interested in DSL, please contact Alphacomm.net to determine if DSL is available at your location.
    Amble
    Carney
    Chester
    Donken
    Drummond Island
    Faithorn
    Felch
    Grace Harbor
    Lake Gogebic
    Marenisco
    Michigamme Forest
    North Land O'Lakes
    Rexton
    Smoky Lake
    Wallace
    Watson



    To sign up for high speed DSL Internet access or for more information, contact Alphacomm.net at:

    Apply Online
    877-450-3500 (toll free) or
    906-639-3500 (local)

    For additional information or questions, you may also email Alphacomm.net at info@alphacomm.net or visit our Support page.

    For technical support for your DSL account, Email support@alphacomm.net or visit our Support page.